Created by potrace 1.16, written by Peter Selinger 2001-2019
Excellent Service
Free Delivery on Orders ¥527+
30 Day Easy Returns
Due to postal strikes orders & backorders may be delayed

About Us

Matthew Petrie, Bassoonist & Owner of Crook and Staple

Crook and Staple is a leading retailer of double reed instruments and accessories. Our founder, professional bassoonist Matthew Petrie, plays with major orchestras including Co-Principal Bassoon in the Philharmonic Chamber Orchestra of London, guest principal seat with Filarmonica Oltenia (Romania), Welsh Session Orchestra, Bristol Ensemble, The National Symphony Orchestra, Southern Sinfonia, Welsh Camerata, British Sinfonietta, studio recording with Sony Music, Centaur Records USA, and many others. Matthew is also the proud owner of a Mollenhauer contrabassoon, with which he regularly performs, including performances of the Schoenberg Chamber Symphony.

Matthew Petrie performing Elgar's Romance for Bassoon & Orchestra with the Philharmonic Chamber Orchestra of London

In addition to Matthew, our team includes highly knowledgeable and experienced double reed specialists, such as Eliza. Eliza is an accomplished musician who plays professionally on tours, musicals, and with the army reserve. All of our team are highly knowledgeable about double reed instruments and accessories and are always more than happy to help.

We introduced a Live Chat service on our website to provide rapid support and advice to customers around the world. This service has proven very successful, helping us to establish ourselves as one of the most knowledgeable and comprehensive support services in the world. We have received over 1,450 five-star reviews and have despatched towards 40,000 orders.

In addition to our prompt and helpful service, we offer a range of high-quality products and highly specialized double reed advice. Our website has a free resource section, including guides on oboe and bassoon reed adjustment, including a highly regarded oboe reed adjusting guide & bassoon reed adjusting guide. If there is a guide you would like to be written please get in touch with us!

Eliza manning the stool at the BIG Double Reed Day 2017

We look forward to helping every double reed player, whether you just need some friendly informed advice or need a double reed accessory delivering quickly to your door!

We have been featured on the Royal Welsh College of Music & Drama's blog - have a read here!

 

BIG Double Reed Day 2016 - Crook and Staple Stand

Welsh Government Young Entrepreneur Award 2012

Crook and Staple has been recognized for its business excellence. In 2012, we were awarded a Welsh Government Young Entrepreneur Award. This prestigious award was presented by the Welsh Assembly Government, the Royal Welsh College of Music & Drama, and the University of Glamorgan Centre for Enterprise. The award has enabled us to establish unique and powerful partnership opportunities, and has helped us to become one of the most successful businesses of its kind in Europe.

The image on left: Crook and Staple attending the BIG Double Reed Day at the Guildhall School of Music and Drama, London

Excellent Customer Service

Our customers love us, just have a look the latest reviews on our product pages or the latest few reviews we have received below!
 
Delivery Information

Free Delivery on Orders ¥527+


Delivery options & costs calculated in the checkout.

Delivery of heavy / expensive orders may incurr additional postage fees which will be displayed in the checkout.

Change Delivery Country
Easy 30 Day Returns

Occasionally you may need to return items – please email us with the details of the return within 30 days of receiving the order. We'll then send you an email back to confirm the return the refund or exchange along with out return address to one of our stores or via post for an exchange or refund.

Under the Distance Selling Regulations, if you purchase online or by phone your consumer rights entitle you to a full refund if you request one in writing within 14 working days of delivery; we have extended this to 30 days. This excludes the products listed as exceptions below.

Conditions of Return
Items must be in their original condition with the packaging unopened and accompanied with your receipt of purchase.

Delivery Charges
We will cover the postage for returning/replacing items that were sent in error or defective when delivered (please contact us to advise the delivery method), otherwise you will be responsible for any costs incurred in returning items to us. We highly recommend that you send items back via a traceable service and take out postal insurance to cover their value, as we are not responsible for the risk of loss or damage to such goods.

Products we are Unable to Exchange or Refund
Unless faulty or not as described, we cannot refund or offer an exchange on:

-> Earrings
-> Items intended for aural use, such as reeds
-> Digital Sheet Music Downloads & Print on Demand item(s)
-> Labour/Parts to customise an item(s)
-> Unsealed CDs, DVDs or other recording media, software or video's
-> Software Site Licenses (for Schools, Colleges & Universities)
-> Personalised, Specially made or made to measure products cannot be returned unless faulty
-> We are unable to cancel 'Digital Sheet Music Downloads & Print on Demand' items.

View the full Returns Policy >